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Entourage Email Setup Guide




Adding An Account to Entourage (Mac OS X):

Open Entourage.
Click on Tools and Accounts.
Click on the "New" Button then click "Mail".
Enter Your Name to identify this email account in Entourage.
Click "Configure account manually".
In the Edit Account window, filling in the following:
Enter the full email address and the complete the requested personal information.
Account IDis your email address you plan to receive with.
Enter the POP or IMAP server as shown in the cPanel > Email Accounts > Configure Mail Client.
Enter the email account's password.
The SMTP server is the same as the incoming mail server
Checking the "Save password in my Mac OS keychain" box is optional. Not checking this box makes Entourage ask you for your password each time you send or receive email.
To complete this process, please see the applicable section below.

Arranging your Entourage settings to use non-SSL based ports.

Click the button for "Advanced Sending Options"
Ensure "SMTP server requires authentication" is checked and use same settings as receiving server is selected.
Click OK to return to the main entourage window.

Arranging your Entourage settings to use SSL based ports.

To make your Entourage program utilize an SSL based email connection, go back into the Edit Accounts window and do the following:

Click for "Advanced Receiving Options"
Select "This IMAP service requires a secure connection (SSL)"
Set the "Override default IMAP port" to 993.
Click "OK" to go back to the main window.
Click for "Advanced Sending Options"
Select "SMTP service requires secure connection(SSL)"
Select "Override default SMTP port" to 465.
Keep setting "SMTP server requires authentication"
Keep setting "Use same settings as receiving mail server"
Click "OK" to go back to the main window.

Question) I am unable to send emails from Entourage.
Answer) Please follow these steps to configure outgoing email settings in entourage:

NON-SSL Settings:

Step 1) open Entourage
Step 2) Click on Tools and Accounts.
Step 3) From Mail Tab double click on the your account, this will open edit account window.
Step 4) Click the button for "Advanced Sending Options"
Step 5) UNCHECK SMTP service requires secure connection (SSL)
Step 6) UNCHECK override default smtp port and make sure it is 25
Step 7) CHECK SMTP server requires authentication
Step 8) select radio button Log on Using
Step 9) enter your email address in user name and password

SSL Settings:

Step 1) open Entourage
Step 2) Click on Tools and Accounts.
Step 3) From Mail Tab double click on the your account, this will open edit account window.
Step 4) Click the button for "Advanced Sending Options"
Step 5) CHECK SMTP service requires secure connection (SSL)
Step 6) UNCHECK override default smtp port and make sure it is 465
Step 7) CHECK SMTP server requires authentication
Step 8) select radio button Log on Using 
Step 9) enter your email address in user name and password

 



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