Last Update: 2019-June-12
CPHosting CPSuite provides Robust Enterprise Suit comprises of Emails, Contacts, Shared Contacts, Calendar, Shared Calendar, Web Disk, Tasks, BookMarks, Notes and many more functions at very lower prices, when compared to other large solution providers. No marketing jargon here ;)
Important point for our users:
1) We recommend using IMAP protocol while accessing your emails, when you use IMAP, emails are stored on the server, and they can be accessed from multiple devices, example your office PC, your mobile phone and your home iPad at the same time.
2) Always, Always, use secure protocol (SSL) while accessing your accounts.
3) Please Enable Two Factor Authentication in cPanel. This way no one will be able to login to your cPanel account, even if they have your password.
4) Please change your passwords once every 3 months. Keep it complicated, simply keeping password like this =$88=A=password makes it very complicated password to crack.
5) Do not forward your emails outside server (your local domain),
Email Forwarding is old school and no longer acceptable practice among mail servers. It is very common practice by email providers to randomly not accept forwarded email or rate limit them (only few will be accepted in a hour). Unfortunately, it is very common for forwarding to cause blacklisting with many large email providers. When you forward your emails, you also forward spam coming to your email account. This results in your domain's sending reputation being penalized since it was the last server to send the mail. Ultimately, your domain will become blacklisted with the email provider or may be included in spammers list.
A solution to this is to stop email forwarding altogether and check your emails through webmail or POP3/SMTP or use mail fetching service. Using a mail fetcher, you can access mail in a remote system without having the mail routed through your domain. This way, you can mark the message as spam without it affecting your domain's reputation. GMail, Microsoft Outlook and many other provide such services. Search our support articles for more related information.
Link to cPanel Documentation about Email Accounts
Link to cPanel Webmail Documentation
BoxTrapper filters spam from your inbox through challenge-response verification. BOXTRAPPER CAN BRING DOWN INCOMING SPAM TO ZERO SPAM EMAILS. When an account with BoxTrapper enabled receives an email, BoxTrapper automatically sends a verification email in response. The sender must complete the verification process before the email can pass to your inbox. If the sender does not verify the email, the verification fails and BoxTrapper never clears the message for delivery. After a period of time, the system automatically deletes the spam. You can also manually add users to white list, review incoming emails and do lot more things with Boxtrapper. Please read the documentation before enabling Boxtrapper for your account.
This feature allows you to configure automatic email response messages. This is useful, for example, when the recipient is unavailable.
Use this interface to store contact information for your cPanel account and to set your contact preferences.
How to Set Up Calendars and Contacts
This article provides instructions for how to set up cPanel calendars and contacts on Apple® desktop, mobile device operating systems such as Andriod, and Roundcube.
This interface allows you to configure the spam filter settings (powered by Apache SpamAssassin™) for your account. Spam filters identify and sort or delete unsolicited email, commonly known as spam. You can also use this interface to configure your whitelist and blacklist settings.
Track Email Delivery
This interface displays reports about email message delivery attempts from your account. You can also use this feature to trace a message's delivery route, which can help you to identify message delivery issues.
This interface allows you to configure how the system routes a domain's incoming mail. For example, you can use this interface to configure the server as a backup mail exchanger, which will hold a domain's mail until the primary mail exchanger is available.